Freshworks CRM Reviews & SaaS Pricing – Features | Tutorials | Integrations


Grasp Freshworks reviews via this blog post and start onboarding with the best client management systems. Freshworks customer management software will grow your business exponentially

What is Freshworks CRM?

Freshworks CRM is the best CRM software for manufacturing and client management systems. It caters to service-based businesses and provides robust customer management software. With its desktop CRM capabilities, Freshworks CRM enables businesses to effectively manage their customer relationships and drive growth.

Freshworks CRM Review

Freshworks CRM is a robust customer relationship management software that offers tailored solutions for businesses in various industries. With its desktop CRM capabilities, Freshworks CRM is particularly suitable for manufacturing businesses and those in the service industry. 

Whether you need client management systems or comprehensive customer management software, Freshworks CRM provides the tools to streamline your customer relationships and drive growth.

Freshworks CRM Price?

Freshworks CRM Features – Upgraded

  • Contact Management: Maintain a comprehensive database of contacts, including leads, customers, and prospects, with detailed profiles and activity history.
  • Sales Pipeline Management: Visualize and manage sales pipelines, track deals, and forecast revenue to streamline sales processes and drive growth.
  • Email Integration: Sync email conversations with contacts, track email opens and link clicks, and send personalized emails directly from the CRM.
  • Reports and Dashboards: Access real-time sales analytics through customizable reports and dashboards, gaining insights into performance and sales trends.
  • Workflow Automation: Automate repetitive tasks, such as lead assignment, follow-ups, and deal updates, saving time and improving sales efficiency.

Freshworks CRM Tutorials

  1. Sign up for Freshworks CRM on their website.
  2. Import or add your contacts and leads to Freshworks CRM.
  3. Create customized deal stages to track your sales pipeline.
  4. Schedule and log activities (calls, meetings) with prospects and customers.
  5. Use email templates and automation to send personalized communications.
  6. Analyze sales metrics and reports to identify areas for improvement.
  7. Collaborate with team members and share information within Freshworks CRM.

Freshworks CRM Integrations

  • Google Workspace
  • Microsoft Office 365
  • Zapier
  • Mailchimp
  • Slack
  • Trello
  • Salesforce
  • HubSpot
  • Gmail
  • Outlook

Does Freshworks CRM offer a free trial?

Freshworks offers free trials for all of their customer engagement and support software products, including Freshcaller (cloud-based phone system), Freshchat (customer messaging software), Freshdesk (customer support software), Freshservice (IT service management software), Freshteam (applicant tracking system), and Freshworks CRM. The specific duration of the trials may vary, so it is recommended to visit their website or contact their sales team for more information.

Freshworks CRM FAQs

What is Freshworks CRM?

Freshworks CRM is a customer relationship management software that helps businesses manage their sales, marketing, and customer support processes. It provides tools for lead management, contact management, pipeline tracking, email marketing, and more.

Can I automate sales and marketing workflows in Freshworks CRM?

Yes, Freshworks CRM offers workflow automation capabilities. You can automate repetitive tasks, trigger actions based on specific events or conditions, and create personalized email sequences to streamline your sales and marketing processes.

Does Freshworks CRM provide reporting and analytics?

Yes, Freshworks CRM provides reporting and analytics features. It offers customizable dashboards and reports that give you insights into your sales pipeline, team performance, customer interactions, and other key metrics. You can track progress, identify trends, and make data-driven decisions.

Sathish Sundar
Sathish Sundar

Sathish is a SaaS Growth Hacker and a Professional Digital Marketer who loves unlocking the viral organic growth loop smartly. Affiliate Marketer when not at work.

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